Frequently Asked Questions
I’m interested in NeighborDeals.
Is NeighborDeals free?
Yes. Community members may list a product or service to other members of their NeighborDeals Community for free. We call these posts “Classified Ads.”
By default, all Classified Ads will be viewed within your NeighborDeals Community. For a very small fee, NeighborDeals also offers a convenient, fast way to post your Classified Ad in nearby Communities. See “Premium Classified Services” for details.
Merchants may post advertisements for a fee under our NeighborDeals Merchant Program.
How do I sign up?
Send us an email at newcommunity@neighbordeals.net and we will verify and create a new NeighorDeals Community for you.
Any NeighborDeals user who organizes and registers a new (verified) NeighborDeals Community will receive $100 as part of our NeighborDeals Community Incentive Program.
A NeighborDeals Community may be an apartment building, neighborhood or home owners’ association, community or civic organization. It’s okay to be a NeighborDeals Community of one – but we hope you’ll tell your neighbors about NeighborDeals.
I heard about NeighborDeals from a friend or relative, but don’t live in a NeighborDeals Community. Can I sign up or post on NeighborDeals?
A NeighborDeals Community may be an apartment building, neighborhood or home owners’ association, community or civic organization. It’s okay to be a NeighborDeals Community of one – but we hope you’ll tell your neighbors about NeighborDeals.
How will potential buyers contact me?
Buyers will contact you via the NeighborDeals Message Center. NeighborDeals will send you an email notifying you that you have received a message. You may maintain remain anonymous through the NeighborDeals Message Center as long as you’d like to. You will be known on NeighborDeals by your self-selected user name.
Are posts monitored by NeighborDeals?
Yes, we monitor every posted Classified Ad for inappropriate words. We also monitor for items posted in the wrong category. We encourage you to let us know if you see a post that does not abide by the NeighborDeals User Agreement.
Can I advertise my local business on NeighborDeals?
Yes, advertisements by merchants are allowed. Neighbors post Classified Ads for free. Merchants post paid advertisements.
Can anyone outside my building or NeighborDeals Community see my post?
Only if you want them to. By default, all free postings will be viewed only within your NeighborDeals Community. For a very small fee, NeighborDeals.net also offers a convenient, fast way to post your Classified Ad in nearby communities. See “Premium Classified Services” for details.
What is the NeighborDeals Privacy Policy?
Your rights under the NeighborDeals Privacy Policy are spelled out here.
I’ve signed up, but need some help.
How do I post a Classified Ad?
To post a free Classified Ad, click on the “Post an Item” tab. Specify the Category (Furniture, Electronic, etc.), Type of Deal (item for sale, trade, barter, swap, etc.) and the type of Item or Service (sofa, TV, treadmill). Create a headline (“Sale ends April 30”) and create a description, price and value for your item or service.
Each Classified Ad has a unique URL -- making it easy to share your post with others. You may also want to share your Classified Ad on social media with the “Share” tool.
To post a Classified Ad that is viewed by neighbors outside your community, consider NeighborDeals’ Premium Services.
Merchants may post paid advertisements. See our NeighborDeals Merchant Program for details.
What can I include in my Classified Ad post?
You may -- and are encouraged -- to include two photos in your Classified Ad at no cost.
How do I edit or delete my post?
Go to “My Account” and select “My Classifieds.” You can edit or delete your post at any time.
Will my Classified Ad expire?
Your posted Classified Ad does not expire. You may delete your post at any time and we encourage you to remove your Classified Ads when you “close the deal” or no longer want it posted.
A merchant’s advertisement runs until the merchant’s campaign is over.
How do I search for something I want to buy?
You may search for an item by NeighborDeals Community, by Mile Radius using your NeighborDeals Community as the center, by Category (furniture, electronics, etc.), by Type of Deal (item for sale, barter, swamp, etc.), by type of Item or Service (sofa, TV, treadmill, etc.) and by Price.
You may view items by photo, list or location. You may also search for keywords in titles or product/service description. All of this information is provided by the neighbor posting the Classified Ad.
How do I pay for a purchase?
All transactions, agreements and delivery arrangements are made between NeighborDeals users. Perhaps you’d like to read these Suggestions for Safe Deals. Most NeighborDeals transactions are made with your neighbors – a great starting place!
Where do I get technical help?
If you don’t find an answer in our FAQs, you can contact Technical Support and one of our support team experts will respond by email.
With your approval, our technical experts also have the ability to virtually “impersonate” you within the NeighborDeals system and can provide real-time technical help without knowing your NeighborDeals password or seeing any personal information. Contact Technical Support for help.
Why kind of posts are not allowed?
We do not allow personal ads or mis-categorized posts. The NeighborDeals User Agreement lays it all out for you.
What do I do if I discover a prank or illegitimate post?
Flag the item by clicking “Problem” on the post or email us immediately. We’ll take it from there!
How do I submit a notice of copyright infringement?
NeighborDeals Inc. responds to notices of alleged copyright infringement as required by the United States Digital Millennium Copyright Act.
To submit a notice to NeighborDeals, email us at info@neighbordeals.net.